User Account Management Guides

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Please consult the following documents for instructions and answers to your questions. If you still need assistance, please call the Admissions Office at (914) 606-6735 if you are a new student, or the Registrar's Office at (914) 606-6810 if you are a continuing student. For questions regarding user IDs, password, and general information, students can email the MyWCC Student Helpdesk at MyWCCHelpdesk@sunywcc.edu or call (914) 606-5600. Faculty and staff should call the Help Desk at (914) 606-6665 for assistance.

DocumentDescription
Account Activation for new studentsThis document is for students who will be attending WCC who have received a letter from the Admissions Office with their User ID.
Account Activation for Continuing Ed and ELI studentsThis document is for all Continuing Ed and ELI students.
Account Activation for Faculty and StaffThis document is for all faculty and staff who need to activate their accounts.
Changing your MyWCC passwordThis document describes how to change your password.
Reset Forgotten PasswordThis document is for students who have previously activated their accounts but have forgotten their password.

Note: This documentation is provided in Adobe "Portable Document Format" (.pdf). To view and print these documents, you will need the Adobe Acrobat Reader which is available free from here.